Delay of international mail
PLEASE BE AWARE WHEN ORDERING: Check list of countries and shipping options avaible from Japan Post website.
Shipping at this time depending on location can take up 1-3 months or longer, if you are wanting to purchase products. After arrival in country, shipping may still be delayed, by your country postal service and customs. Also depending on some locations shipping may not be available.
Notice regarding the delay of international mail and tracking information for Japan Post:
According to information on Japan Post website, due to the global spread of the COVID-19 virus, measures such as the suspension of acceptance of international mail have been taken.
Furthermore the number of incoming and outgoing flights in and out of Japan has been drastically reduced, resulting in many routes of transportation being cut off at the moment.
As a result, a considerable delivery delay is expected for each country / region, as well as a delay in online updates of the delivery status.
This includes all delivery methods offered by the Japan Post. You van check the list and see what is offered for your country.
We apologize for the inconvenience caused to our customers.
Although it may take longer than usual for your package to arrive, we deeply appreciate your understanding and cooperation.
Airmail/Surface/EMS Please check if your country is able to be shipped out for the options. Many times it might show shipping available in store but Japan Post website will let you know for sure if can ship and what options are available.(please know there still may be delays) We are updating when information comes in.
Thank you for your understanding and patience.