Notice regarding the delay of international mail

Notice regarding the delay of international mail and tracking information for the Japan Post

According to information of the Japan Post, due to the global spread of the COVID-19 virus, measures as the suspension of acceptance of international mail have been taken.

Furthermore the number of incoming and outgoing flights in and out of Japan has been drastically reduced, resulting in many routes of transportation being cut off at the moment.

As a result, a considerable delivery delay is expected for each country / region, as well as a delay in online updates of the delivery status.

This includes all delivery methods offered by the Japanese Post.

List of countries is updated by Japan Post, so if you have any questions if shipping is available you can check if your county is listed.

  • Regarding the handling status of mail in each country/region

       https://www.post.japanpost.jp/int/information/overview_en.html

  • Regarding delay of international shipping to various countries and territories                                              

 

We apologize for the inconvenience caused to our customers.

Although it may take longer than usual for your package to arrive, deliveries could be delayed a month or more using Postal Parcel Surface ,we deeply appreciate your understanding and cooperation.

Please do not hesitate to contact us by email if you have any questions and concerns.

 

LIST BELOW WILL BE UPDATED WHEN AVAILABLE, IF QUESTIONS PLEASE CHECK JAPAN POST WEBSITE FOR FULL LIST.

 EMS/AIR/SURFACE- at this time for these countries only(please know there still may be delays):


  • Algeria
  • Andorra
  • Austria
  • Belgium
  • Bhutan
  • Bulgaria
  • Cambodia
  • China
  • Cook Islands
  • Croatia
  • Cyprus
  • Czech Republic
  • Denmark
  • Estonia
  • Finland
  • France
  • Germany
  • Great Britain
  • Guernsey
  • Guadeloupe
  • Hong Kong
  • Hungary
  • Iceland
  • Indonesia
  • Ireland
  • Italy
  • Isle of Man
  • Jersey
  • Jordan
  • Korea
  • Latvia
  • Liechtenstein
  • Lithuania
  • Luxembourg
  • Malaysia
  • Mauritius
  • Madagascar
  • Macao
  • Monaco
  • Morocco
  • Myanmar
  • Netherlands
  • Norway
  • Oman
  • Philippines
  • Poland
  • Portugal
  • San Marino
  • Slovenia
  • South Africa
  • Sri Lanka
  • Taiwan
  • Thailand
  • Togo
  • Tunisia
  • Turkey
  • Singapore
  • Spain
  • Sweden
  • Switzerland
  • Ukraine
  • Vietnam

    Countries: AIR / EMS ONLY

    • Argentina
    • Chile
    • Colombia
    • Ecuador
    • Egypt
    • Ethiopia
    • Gabon
    • Ghana
    • Kuwait
    • Kenya
    • Iraq
    • Iran
    • Ivory Coast
    • Lebanon
    • Mexico
    • New Zealand
    • Nigeria
    • Pakistan
    • Panama
    • Qatar
    • Rwanda
    • Sudan
    • Tanzania (United Rep.)
    • Uganda

     

    Countries: AIR ONLY

    • Albania
    • Angola
    • Anguilla
    • Armenia
    • Aruba
    • Azerbaijan
    • Belarus
    • Bonaire, Saba and Sint Eustatius
    • Bosnia and Herzegovina
    • Cape Verde
    • Cayman Islands
    • Curacao
    • Dominica
    • Equatorial Guinea
    • Falkland
    • Faroe Islands
    • French Southern and Antarctic Territories
    • Gambia
    • Gibraltar
    • Greenland
    • Independent State of Samoa
    • Kazakhstan
    • Kosovo
    • Liberia
    • Malta
    • Montenegro
    • Mozambique
    • Nepal
    • North Macedonia
    • Pitcairn
    • Saint Maarten
    • Serbia
    • Slovakia
    • St. Helena
    • Suriname
    • Tajikistan
    • The Democratic Republic of the Congo
    • Turks and Caicos
    • Vatican

    Countries: SURFACE ONLY AT THIS TIME

    • Australia
    • American Samoa
    • Ascension
    • Bangladesh
    • Brazil
    • Cameroon
    • Christmas Island
    • Cocos (Keeling) Islands
    • Federated States of Micronesia
    • Fiji
    • French Polynesia
    • Georgia
    • Greece
    • Guam
    • India
    • Israel
    • Kyrgyz
    • Lao People's Democratic Republic
    • Marshall Islands
    • Midway Islands
    • Moldova
    • Montserrat
    • Nauru
    • New Caledonia
    • Norfolk Island
    • North Islands
    • Northern Mariana Islands
    • Palau
    • Papua New Guinea
    • Peru
    • Puerto Rico
    • Reunion
    • Romania
    • Russian Federation
    • Saipan
    • Saudi Arabia
    • Senegal
    • Seychelles
    • Solomon Islands
    • Tonga
    • Trinidad and Tobago
    • Tuvalu
    • United Arab Emirates
    • United States of America
    • Uzbekistan
    • Virgin Islands
    • Wake Island
    • Wallis and Futuna

        

      Countries: NO SHIPPING AT THIS TIME AVAILABLE

      • Afghanistan
      • Antigua and Barbuda
      • Bahamas
      • Bahrain
      • Barbados
      • Belize
      • Benin
      • Bermuda
      • Bolivia
      • Botswana
      • British Virgin Islands
      • Brunei
      • Burkina Faso
      • Burundi
      • Canada
      • Chad
      • Central Africa
      • Costa Rica
      • Comoros Islands
      • Congo
      • Cuba
      • Djibouti
      • Dominican Republic
      • East Timor
      • El Salvador
      • Eritrea
      • Eswatini
      • French Guiana
      • Grenada
      • Guinea
      • Guinea-Bissau
      • Guatemala
      • Guyana
      • Haiti
      • Honduras
      • Jamaica
      • Kiribati
      • Lesotho
      • Libya
      • Nicaragua
      • Niger
      • North Korea
      • Maldives
      • Malawi
      • Mali
      • Martinique
      • Mauritania
      • Mongolia
      • Namibia
      • Paraguay
      • Saint Christopher and Nevis
      • Saint Vincent
      • Saint Lucia
      • Sao Tome and Principe
      • Sierra Leone
      • Somalia
      • South Sudan
      • St. Pierre and Miquelon
      • Syria
      • Tristan da Cunha
      • Turkmenistan
      • Uruguay
      • Vanuatu
      • Venezuela
      • Yemen
      • Zambia
      • Zimbabwe