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I made a mistake with my order, can I change it?
Please contact us as soon as possible, if it hasn't been shipped out we might be able to change or add to your order. Please email us.
Can I cancel an existing order?
Orders that have already been shipped cannot be cancelled. If you have placed an order we may not be able to cancel or refund, please be aware when placing an order and make sure you are ready to purchase.
Once an order has been submitted we cannot cancel, before proceeding to checkout make sure your order is correct. if you have any questions or concerns please contact us before placing order.
Are your items new or used(second hand)?
Items are used (second hand). Packages might be unopened or opened. All items will be marked used(second hand) or new condition. Many items are hard to find, most of them will have wear/marks or signs of use, but we will advise on condition of items in particular.
Any electrical items are checked if powering up, but these are used items so please understand that when purchasing.
Figures/Models in sealed boxes are new condition, and have not been displayed or taken out of package. Boxes are considered second hand since they have been in hands of collectors or stores.
Figures/Models that are marked second hand but still new condition, what does it mean?
Figures /Models marked as used and/or open box item, have been removed or taken out of packages. If there are open box items, we will check for parts included.
Sold out items
Since some of our items are hard to come by or complicated to source, they move quickly. We do what we can to have stock. So if it is Sold Out we do not have any time frame for when these items will be available again.
We apologize for any items being out of stock. Magazines if sold out we may be able to get issues for you, please send us an email and we will let you know. For anything else email us!
With any of our items prices our subject to change without notice due to increased shipping and custom rates.
Thank you for understanding.
Any questions please send us an email: firstname.lastname@example.org